What is the minimum rental period?
The minimum rental period is one month which is based from date of despatch from our premises until either date of return to our premises or date of your purchase order for the unit(s).
What about any ancillary equipment required?
Certain ancillary equipment such as mounting fittings, solenoid & timer, pressure gauge and flexible connection hose are required. These can either be provided by you, with our help, or we can supply these items on either a rental or purchase basis.
How long does it take for delivery?
It is our normal practice to supply all items from stock to suit your installation and operational requirements.
How easy is it to install the Sonic Horns?
Our Sonic Horns/Acoustic Cleaners are easily installed and we offer full technical support. There are usually different mounting alternatives available to suit your particular application.
What else must we provide on-site?
A compressed air supply with the correct pressure and volume (we will supply requirements) is required plus an electrical control input to operate the solenoid, again various control voltages are accommodated.
What happens if the Sonic Horn(s) fails to operate?
Firstly we will go through a 'step by step' fault finding procedure to check on such items as correct air pressure, air volume, solenoid operation etc. As part of our strict ISO practices, all our Sonic Horns are tested prior to despatch, however if after going through all the standard checks, the unit is still not operating then we will either send our local engineer to investigate or despatch a replacement.
What happens if we wish to purchase the Sonic Horn(s) at any time?
At any time after the initial month's rental period has elapsed, rather than continue to pay a monthly rental cost you can simply notify us that you wish to purchase the unit(s) and provide us with a purchase order. Once we have received payment for the purchase of the Sonic Horns, the rental agreement is then cancelled. Should you decide to purchase between 30 and 90 days, we will refund 50% of your rental costs. After 90 days, there is no refund of any rental costs.
Can we move the Sonic Horn(s) from one application to another during the rental period?
You are not permitted to remove the units from one application and install on a different application unless Primasonics first of all approves of this new application in writing to you.